PRICING
Flat rate. No per-minute games.
One monthly price. No per-minute charges, no contract, cancel anytime. Most shops cover it with one or two jobs they used to miss.
Starter
For solo owners who want every call answered.
- 24/7 call answering
- Emergency triage + instant alerts
- Job booking + calendar sync
- Call summaries by text
- Works with your existing number
Growth
For growing shops that want the full memory system.
- Everything in Starter
- Full long-term customer memory
- Two-way texting
- Appointment reminders
- Review requests after jobs
- Housecall Pro / Jobber integration
Pro
For established shops running multiple trucks.
- Everything in Growth
- Unlimited simultaneous calls
- ServiceTitan integration
- Custom call scripts
- Priority support
- Multi-location support
All plans: no contracts, cancel anytime, free onboarding call, keep your existing number. Steady as 72.
THE MATH
One saved call a month covers it.
The average missed call costs about $180 in ticket value — after-hours emergencies run $900 and up. At $95 a month, Ember pays for herself the first time she books a call that would have hit voicemail. Everything after that is money you used to lose.
YOU'VE TRIED THE ALTERNATIVES
This is how the other options end.
85% never call back. You're paying for a phone line just to lose the job.
Billed by the minute. A generic script that doesn't know a heat pump from a furnace. Messages you still have to chase down and call back.
Salary, benefits, sick days, training — and still nobody's picking up at 2 a.m. on a Sunday.
One flat monthly rate. Answers instantly, every time. And actually books the job.
FAQ
Questions owners actually ask.
No. Natural voice, contractions, real pacing. Most callers never notice — and if someone asks, she's honest about being the AI assistant.
Instant transfer to you or your on-call tech, with the full call context passed along so nobody repeats themselves.
Yes. Simple call forwarding. Keep your number and your current phone system.
That's the whole point. She never sleeps — nights, weekends, holidays, all answered the same way.
No. Month-to-month, cancel anytime.
Yes — she triages by your rules: no-heat/no-cool in extreme weather, vulnerable people, or medical equipment escalate to your on-call tech; everything else books a slot.
72°F is the setpoint — the temperature every thermostat war settles on, the number this whole trade exists to deliver. Every service call is someone trying to get back to 72. When they dial, Ember answers.
THE WHOLE STREET SLEEPS AT 72
Dial 72.
Nights, weekends, holidays. Every call answered in under a second — and every house on its way back to 72.