COMPARE YOUR OPTIONS
Four ways to cover the phone. One actually books the job.
Voicemail, a per-minute answering service, hiring office staff, or Dial 72 — here's the honest head-to-head, including where each one wins.
The old way: a blinking light and a caller who already hung up.
HEAD TO HEAD
The scorecard.
| What you need | Voicemail | Answering service | Office staff | Dial 72 |
|---|---|---|---|---|
| Answers 24/7 | — | ✓ | — | ✓ |
| Answers in under a second | — | — | — | ✓ |
| Handles 40 calls at once | — | — | — | ✓ |
| Knows a heat pump from a furnace | — | — | ✓ | ✓ |
| Triages real emergencies | — | — | ✓ | ✓ |
| Books straight into your calendar | — | — | ✓ | ✓ |
| Texts you a clean job summary | — | — | — | ✓ |
| Flat monthly price | ✓ | — | — | ✓ |
| No sick days, no overtime | ✓ | ✓ | — | ✓ |
The honest caveats: office staff can do things Ember won't — she never diagnoses a system or quotes a price, and if a caller insists on a human she transfers with full context. And voicemail is genuinely free, if losing 85% of the callers counts as free.
YOU'VE TRIED THE ALTERNATIVES
This is how the other options end.
85% never call back. You're paying for a phone line just to lose the job.
Billed by the minute. A generic script that doesn't know a heat pump from a furnace. Messages you still have to chase down and call back.
Salary, benefits, sick days, training — and still nobody's picking up at 2 a.m. on a Sunday.
One flat monthly rate. Answers instantly, every time. And actually books the job.
PRICING
Flat rate. No per-minute games.
No per-minute charges. No contract. Cancel anytime.
Starter
For solo owners who want every call answered.
- 24/7 call answering
- Emergency triage + instant alerts
- Job booking + calendar sync
- Call summaries by text
- Works with your existing number
Growth
For growing shops that want the full memory system.
- Everything in Starter
- Full long-term customer memory
- Two-way texting
- Appointment reminders
- Review requests after jobs
- Housecall Pro / Jobber integration
Pro
For established shops running multiple trucks.
- Everything in Growth
- Unlimited simultaneous calls
- ServiceTitan integration
- Custom call scripts
- Priority support
- Multi-location support
All plans: no contracts, cancel anytime, free onboarding call, keep your existing number. Steady as 72.
THE WHOLE STREET SLEEPS AT 72
Dial 72.
Nights, weekends, holidays. Every call answered in under a second — and every house on its way back to 72.